How do I verify my identity (KYC)?

To ensure a secure gaming environment and enable withdrawals, we require all users to complete the Know Your Customer (KYC) verification process. This helps prevent fraud and ensures compliance with legal regulations.

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Important Notes

Documents must be original (no photocopies or scanned prints).
The name on your documents must exactly match your bank account name.
All text and photos on the documents must be clearly visible.

1 Prepare Required Documents

You will need one of the following government-issued IDs to complete the process:

badge PAN Card (Mandatory)

fingerprint Aadhar Card

2 Capture Photo / Selfie

A live selfie is required to confirm your identity against the provided documents.

check_circle Ensure you are in a well-lit room.
check_circle Do not wear hats, sunglasses, or face masks.
check_circle Hold your camera at eye level and follow the on-screen prompts.

3 Upload & Timeline

Once you submit your documents, our compliance team will review your application. You can track your status in the Wallet > Settings > KYC Status section.

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Verification Timeline

Usually processed within 24 to 48 hours.