How can we help you win?
Find answers about your wallet, game rules, responsible play, and account settings.
Wallet & Earnings
Learn about deposits, withdrawals, earning mechanics, and transaction history.
Prediction Games
Understanding game rules, scoring systems, leagues, and reward distribution.
Account & Security
Manage your profile, 2FA settings, verification status, and login issues.
Responsible Play
Tools for self-exclusion, deposit limits, and maintaining healthy gaming habits.
Top Articles
View all articlesPrediction settlement times explained
Learn when points and rewards are credited after a game ends.
Why was my withdrawal rejected?
Common reasons for rejection and how to fix them.
Setting deposit limits
How to use our responsible gaming tools to manage spending.
Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking 'Forgot Password' on the login screen. We will send a reset link to your registered email address.
Are there any fees for withdrawals?
PredictPlay does not charge fees for standard withdrawals. However, your payment provider or bank may apply their own transaction fees.
Is my personal data secure?
Yes, we use industry-standard encryption and security protocols to ensure your data and financial information remain protected at all times.
Can I change my registered email?
For security reasons, email changes must be requested through our support team. Please contact us with your account details to initiate the process.
System Status
Can't find an answer?
Our support team is here to help you 24/7 with any issues.